Terms of service

Last Updated: October 29, 2026

1. About These Terms

Tryfruily is operated by MOMENTUM WESTAB INC. In these Terms of Service, "we," "us," and "our" refer to MOMENTUM WESTAB INC, and "you" refers to the customer or website user. These terms govern use of tryfruily.com and purchases from our store.

Please read these terms before ordering. The product information, prices, delivery details, and any specific offer conditions disclosed before you place an order also form part of your purchase. Our Return & Refund Policy and Shipping Policy explain the related procedures.

Nothing in these terms excludes or restricts mandatory consumer rights. A specific commitment expressly made for your purchase will be honored and is not removed by a general statement elsewhere in these terms.

2. Eligibility and Customer Information

To place an order, you must have the legal capacity to enter into a purchase contract where you live, or have an authorized parent or guardian place the order for you. You must be authorized to use the payment method provided.

Provide accurate contact, delivery, and billing information. If you create an account, keep your login details secure and contact us promptly if you believe someone has used it without authorization. We will not hold you responsible for unauthorized activity where the law provides otherwise.

3. Products and Product Information

Review the description, selected variant, dimensions, materials, compatibility, quantity, and included accessories before ordering. Unless the listing expressly states otherwise, props and additional products shown for styling are not included.

We aim to describe our products accurately. Screen settings may cause minor color differences, and measurements described as approximate may vary slightly. This does not excuse a material difference from the description or remove your rights when an item is faulty or not as described.

Follow the product's instructions and safety information. Contact us before purchase if you need clarification about suitability, sizing, installation, or power requirements.

4. Prices, Currency, and Promotions

The currency displayed for your order at checkout is the currency in which we charge you. Product prices and any shipping charges, taxes, discounts, or optional services collected by us are shown before you confirm payment.

Free-shipping offers and discounts are subject to the conditions displayed with the offer, including any applicable destination, minimum spend, product eligibility, or expiry date. Discount codes may be combined only where the offer or checkout allows it.

Your payment provider may charge currency-conversion or transaction fees. International import duties or carrier clearance charges may apply where disclosed and permitted by law; see our Shipping Policy. We do not increase the price of an existing order without your agreement.

5. Orders, Payment, and Availability

Submitting an order is a request to purchase the selected products. An automated order-receipt email acknowledges that request. We accept your order when we send a dispatch confirmation, unless we expressly confirm acceptance earlier or applicable law provides otherwise.

Orders are subject to product availability and payment authorization. Before acceptance, we may decline an order for a reasonable reason, such as unavailable stock, an unsupported delivery address, unsuccessful payment, suspected unauthorized payment, or a material listing error. We will notify you and promptly refund amounts collected for any items we cannot supply, including related charges where applicable.

If we identify a material pricing or description error affecting your order, we will explain the issue and any available correction. We will not charge a higher price or substitute a materially different product without your agreement. Any right to cancel an already accepted order remains subject to applicable law.

Optional paid services require your selection or express agreement. A recurring purchase or subscription requires a separately disclosed offer and your express agreement to its charges and renewal terms. A one-time purchase does not by itself enroll you in a subscription.

6. Shipping and Delivery

Delivery availability, processing times, estimated transit times, shipping charges, and shipment-support procedures are explained in our Shipping Policy and any more specific information provided before purchase. Processing time and carrier transit time are separate unless expressly stated otherwise.

If we cannot ship within the stated period, we will notify you, explain the revised estimate, and provide the applicable options, including cancellation and a refund. We will obtain consent to a delay where required and issue refunds within applicable deadlines. Carrier or customs delays do not remove your legal remedies.

If your parcel is overdue, lost, damaged, or marked delivered but cannot be located, contact us so we can investigate and arrange the appropriate resolution. Handover to a carrier does not automatically end our responsibility. Delivery risk passes only as permitted by law.

7. Order Changes and Cancellations

Email support@tryfruily.com immediately if you need to change or cancel an order. We will check whether fulfillment can be stopped or amended. An ordinary change or cancellation request cannot be guaranteed once processing has begun.

If fulfillment cannot be stopped, an eligible return may be requested after delivery. Processing or dispatch does not remove statutory cancellation rights, including applicable distance-selling rights, or rights arising from shipping delays or non-delivery.

8. Returns, Refunds, and Product Problems

Our Return & Refund Policy explains our 30-day voluntary return window, eligibility, fees, return postage, exclusions, exchanges, and refund procedures. Please review it before purchase and contact us for the appropriate parcel return address.

Conditions for voluntary change-of-mind returns do not restrict mandatory remedies for faulty, damaged, incorrect, or misdescribed goods, or applicable statutory cancellation rights. The Return & Refund Policy also explains relevant European Union and United Kingdom cancellation procedures.

Refunds are normally made to the original payment method. If that method cannot receive a refund, we will contact you about an appropriate alternative. Store credit will not automatically replace a monetary refund you are entitled to receive.

Any additional trial, guarantee, or warranty offered for a product applies according to the terms disclosed with that offer. Mandatory product warranties and consumer rights remain unaffected.

9. Customer Support and Payment Disputes

Contact support@tryfruily.com with your order number and a description of the issue. You may email at any time. We aim to respond within 24 hours on business days, Monday through Friday, excluding public holidays.

We welcome the opportunity to resolve a concern directly, but contacting us first is not a condition of exercising a legal right or contacting your payment provider. Opening a dispute does not automatically cancel return or refund eligibility. We may coordinate a refund with the payment provider to avoid duplicate reimbursement.

10. Website Use and Intellectual Property

You may use our website to browse, obtain product information, and make lawful purchases. You must not use it for fraud, impersonation, harassment, distribution of malicious code, unauthorized access, infringement of another person's rights, or interference with the website's operation.

Website content, branding, and design belong to their respective owners or licensors. Except as permitted by law or with permission, you may not reproduce them for commercial use. You may retain copies of your order details and the policies applicable to your purchase for your records.

11. Reviews and Customer Content

If you submit a review, photograph, or other content for publication, it should reflect your genuine experience and must not infringe another person's rights. You retain ownership of your content and give us a non-exclusive permission to display it for the publication purpose explained when you submit it, subject to applicable law and privacy rights.

We may remove spam, unlawful material, abusive content, or content unrelated to the product. We do not prohibit honest negative reviews or require you to give up the right to describe your experience.

12. Privacy and Communications

Our Privacy Policy explains how personal information is handled. We use the contact details supplied with an order for necessary communications about payment, fulfillment, delivery, and customer service.

Marketing preferences are separate from necessary order communications. Marketing messages are subject to applicable consent rules and include an unsubscribe option where required. Unsubscribing from marketing does not prevent necessary order or support messages.

13. Service Providers and External Links

Our online store is hosted on Shopify. Payment, delivery, and other service providers may process parts of a transaction. This does not remove our responsibilities as the seller of the products you buy from us.

External websites linked from our store may have their own terms and privacy policies. We do not control their independent content. This statement does not exclude responsibility that the law places on us for services involved in your purchase.

14. Website Availability and Our Responsibility

We take reasonable care in operating our store but cannot promise uninterrupted website access or the absence of every technical error. Maintenance or events outside our reasonable control may affect availability. We will address problems affecting orders and provide any remedy required by law.

We are responsible for loss or damage caused by our breach of contract, negligence, or other conduct to the extent required by applicable law. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

These terms do not disclaim mandatory product warranties or your rights to goods that meet applicable requirements for quality, safety, fitness for purpose, and conformity with their description.

15. Restricting Access and Changes to These Terms

We may reasonably restrict website or account access to address security threats, fraud, unlawful activity, or a material breach of these terms. Where appropriate, we will explain the restriction. This does not remove obligations for existing orders, refunds, or your statutory rights.

We may update these terms for future use and purchases by posting a revised version and update date. The terms applicable when you place an order continue to govern that purchase unless a change is required by law or you expressly agree otherwise.

If a provision is found unenforceable, the remaining provisions continue to apply where the contract can lawfully continue. A delay in exercising a right does not by itself waive that right.

16. Applicable Law and Disputes

These terms are governed by the laws of the Commonwealth of Kentucky, United States, and applicable United States federal law. This choice does not deprive consumers of mandatory protections or court rights available under the laws that apply where they live.

You may bring a claim before a court with jurisdiction under applicable law. These terms do not require mandatory arbitration or waive any right to contact a regulator, use an available dispute-resolution process, or exercise other legal remedies.

17. Contact and Business Information

Store Name: Tryfruily
Operated by: MOMENTUM WESTAB INC
Email: support@tryfruily.com
Website: https://tryfruily.com

Registered Address:
2509 Denburn Ct
Lexington, Kentucky 40511
United States

This registered address identifies our business and is not a designated parcel return facility. Contact us for return instructions before sending merchandise. This does not prevent a valid statutory notice from being sent to our business.